Frequently Asked Questions - Property Managers

NO, our technology allows us to use the existing electrical wiring so no new construction is required. There will be four holes as seen here where we mount the unit.

One of our installers will be in your unit for 5-10 minutes. A hard wired job might require multiple trips into your unit and sometimes 3-4 hours or work.

Definitely. Our sound level is over 12 dB louder than required by code and our devices are mounted right into your bedroom. Other companies may only put horns in the outer corridors which is much quieter when you are sleeping.

The Main Control Panel will indicate a trouble, which will cause a trouble condition on the Fire Alarm Control Panel. In the event the Fire Alarm Control Panel is monitored, the Central Monitoring station will alert the appropriate authority(ies)

If your device is emitting a loud noise you must exit the building.

A steady green light means the device is working optimally, it may blink amber during install or if the system recognizes a trouble in the system and in the event of a Fire Alarm it will turn steady red. When the light is steady red evacuate the building immediately.

Please contact your building manager to contact a certified installer before moving any devices.

No, It is against code to paint the device

Yes, additional devices can be ordered and purchased through your building manager at an cost.

Yes, we recommend to test your device monthly. Press the button on the front of the device to assure that the device is working. The buzzer will sound and if the device is equiped with a strobe, it will flash. If you discover any problems please report them to your building manager.

The device will work for 24 hours in standby and 30 minutes in Alarm situations.

Benefits to the building and condominium owners include: speed of installation (average 1 day vs. 3 weeks), no noise during drilling phase of hard wiring, no mess from drilling, no loss of value to their unit through holes or damage to mouldings and walls, typically 30-40% less cost in comparison to hard wiring.

Signalink is actively attracting dealers in all areas of the North America. Furthermore, Signalink has developed associations with two major distributors, one in Canada and one in the US. This allows multiple Fire Alarm Companies to purchase product, providing competition and keeps costs down for the end user.